Ensure responsible gaming at 8va97
We believe entertainment should be enjoyable — not stressful or harmful. Set your limits and play safely.
Why is responsible gaming important?
Online gaming is a legitimate form of entertainment — but like any entertainment, it is best enjoyed within limits. 8va97 always believes that every player on our platform should be able to play in a safe, happy, and controlled environment. That is why we place responsible gaming at the heart of our service.
Gaming addiction is a real problem that can affect anyone. What starts with small deposits can gradually lead to spending too much time or money. 8va97 is here for you — our tools and support team are always ready to help.
Our protection tools and features
Set deposit limits
Set a limit on how much you can deposit per day, per week, or per month. Once a limit is set, changing it requires a waiting period — which prevents impulsive decisions.
Time limits and time-out
Set a session time limit so you are automatically logged out after a set period. Use the time-out feature to take a break from 1 day up to 6 weeks.
Self-exclusion
If you feel gaming is having a negative impact on your life, use the self-exclusion option to close your account for a set period or permanently.
Age verification and child protection
8va97 strictly enforces the 21+ age requirement. If there are children in your home, keep your account password-protected and enable parental controls on your devices.
Review gaming history
View your full history of deposits, withdrawals, and gaming activity from your account. Understand your own patterns and make informed decisions.
24/7 support service
Our Bengali-speaking live chat support team is always ready for any issue. If you have concerns about gaming, contact us now.
Warning signs of problematic gaming
The first step in responsible gaming is knowing yourself. If you or someone you know shows the following signs, it is time to seek help:
Financial pressure
Repeatedly placing larger bets to recover losses; borrowing money to play; spending on gaming instead of paying bills or necessary expenses.
Loss of control
Wanting to stop but being unable to; spending more time and money than planned; hiding gaming from loved ones.
Emotional instability
Feeling restless or irritable when not playing; using gaming as an escape from stress or anxiety.
Relationship strain
Arguments with family or friends due to gaming; skipping social events to play; lying about gaming.
How to self-exclude?
Close your account temporarily or permanently in just a few steps. Taking this step is a sign of courage — not weakness.
Contact live chat
Let the 8va97 24/7 Bengali-speaking support team know via live chat that you want to self-exclude.
Choose a duration
1 week, 1 month, 6 months, 1 year, or permanent — tell us the period that suits your needs.
Confirm your identity
Your account will be verified for security. This is a simple process.
Account will be closed
Your account will be deactivated for the chosen period. No promotional messages will be sent during this time either.
Deposit limits and budget planning
The most effective approach to responsible gaming is setting a budget in advance. Before depositing at 8va97, decide how much money you are comfortable spending on entertainment — and lock in that limit.
Set the maximum amount you can deposit each day. Takes effect immediately.
An upper limit on total deposits within one week. Provides broader control than a daily limit.
Lock in your monthly budget. Increasing the limit requires a 7-day waiting period.
Please note: the minimum deposit at 8va97 is ৳200 and the minimum withdrawal is ৳500. Withdrawals are generally completed within 10 to 45 minutes.
Simple tips for safe gaming
- See gaming as entertainment, not a source of income.
- Only spend money you can afford to lose without any harm to yourself.
- Avoid playing when you are stressed, upset, or under the influence of alcohol.
- Take regular breaks — rest for at least 15 minutes every hour.
- Do not increase your bets in an attempt to recover losses.
- Talk openly with family or friends about your gaming habits.
- Decide in advance when you will stop gaming and stick to that time.
- Keep your account details out of reach of children.
Need help? Talk to us
8va97 Support Team
Contact our support team for any concerns about gaming, setting deposit limits, self-exclusion, or closing your account. We will help without judgment.
Available 24 hours a day, 7 days a week in Bengali.
[email protected]
Instant on live chat; as soon as possible by email.
Frequently asked questions
Enjoy safely — stay within your limits
Enjoy cricket, slots, and live casino at 8va97 — responsibly. If you have more questions, check the FAQ.